Instructional Technology Services (ITS)

1. Goal: Improve Customer Service for faculty, staff, and students.

*  Establish a variety of standard classroom technology teaching configurations.

*Establish a 3yr replacement cycle for all presentation technology in General Access classroom that are equipped with the ITS standard classroom technology teaching configuration.

*Provide detailed information (online) regarding software and hardware installations in classrooms and labs.

2. Goal: Contribute to Student Success

* Develop system to assist PSU Administrative and Academic departments in the designing, planning, and selection of classroom technology presentation equipment for departmental classrooms, conference rooms and multi-purpose.

*Establish a new standard for recording-streaming technology in General Access classrooms.

*Investigate and implement a Webinar solution for Portland State University.